{
  "id": "uc_d4a8906ae3ca",
  "slug": "support-stripe-refunds",
  "asset_type": "use_case",
  "name": "In-Policy Customer Refunds & Subscription Adjustments via Stripe MCP",
  "tagline": "Reads inbound refund and billing-support emails, verifies purchase dates and eligibility rules in Stripe, processes in-policy refunds, and drafts the recei",
  "description_md": "### 1. The Workflow Bottleneck & Problem Statement\nFounders and lean support teams spend hours cross-referencing customer email addresses against Stripe charges to process routine 14-day refund requests.\n\n### 2. Synthesized Agent Architecture & Connected Stack\n**In-Policy Customer Refunds & Subscription Adjustments via Stripe MCP** (`support-stripe-refunds`) is a verified production blueprint curated from **@gergelyorosz**'s real-world implementation.\n\n- **Primary Capability:** Reads inbound refund and billing-support emails, verifies purchase dates and eligibility rules in Stripe, processes in-policy refunds, and drafts the receipt reply.\n- **Connected Tool Stack:** Stripe Official MCP, Gmail, Slack Approval Card\n- **Execution Governance:** `Read-Only Discovery` → `Deterministic Policy Check` → `Ask-First Human Approval`\n- **Certified Builder Source:** [@gergelyorosz](https://x.com/GergelyOrosz/status/2045109242580382195)\n\n### 3. Step-by-Step Implementation Blueprint\n1. **Trigger & Data Ingestion:** Configure your agent routine to watch **Stripe Official MCP** on a scheduled cadence or event webhook. Treat all external text as untrusted data inside XML fences.\n2. **Cross-System Enrichment & Verification:** Query **Gmail** to validate live capacity, account status, or code state before generating recommendations.\n3. **Human-in-the-Loop Action Staging:** Post a structured summary card to **Slack Approval Card** with 1-click approve/edit controls so your team retains full oversight.\n\n### 4. Copy-Paste System Prompt & Routine Configuration\n```text\nImplement the 'In-Policy Customer Refunds & Subscription Adjustments via Stripe MCP' workflow curated with @gergelyorosz.\n\n1. OBJECTIVE:\nReads inbound refund and billing-support emails, verifies purchase dates and eligibility rules in Stripe, processes in-policy refunds, and drafts the receipt reply.\n\n2. CONNECTED TOOL STACK:\nStripe Official MCP, Gmail, Slack Approval Card\n\n3. STEP-BY-STEP EXECUTION LOOP:\n- Step A (Ingest & Ground): Query live inputs from Stripe Official MCP and cross-reference state in Gmail.\n- Step B (Analyze & Validate): Apply strict filtering rules, verify schema/policy constraints, and flag any anomalies or missing fields.\n- Step C (Stage & Report): Prepare the structured output, draft replies/tickets in Slack Approval Card, and request human confirmation before executing any external send or production write.\n```\n\n### 5. Measured ROI & Production Impact\n- **Verified Outcome:** Resolves 85% of routine billing and refund tickets in under 60 seconds with strict policy enforcement.\n- **Builder Portfolio:** [Explore all capabilities by @gergelyorosz →](/u/gergelyorosz)\n",
  "primary_category": "finance-deals",
  "categories_json": "[\"finance-deals\", \"use-cases\"]",
  "tags_json": "[\"support-stripe-refunds\", \"use-case\", \"finance-deals\", \"gergelyorosz\", \"stripe-official-mcp\", \"gmail\"]",
  "compatible_agents_json": "[\"grok-bot\", \"claude-code\", \"cursor\"]",
  "integrations_json": "[\"Stripe Official MCP\", \"Gmail\", \"Slack Approval Card\"]",
  "includes_json": "[]",
  "safety_level": "Read-Only / Ask-First",
  "safety_summary": "Verified capability blueprint by @gergelyorosz.",
  "share_url": "",
  "deep_link_uri": "",
  "mcp_endpoint": "",
  "mcp_transport": "http",
  "install_command": "npx lightstate inspect support-stripe-refunds",
  "skill_markdown": "",
  "starter_prompt": "Implement the 'In-Policy Customer Refunds & Subscription Adjustments via Stripe MCP' workflow curated with @gergelyorosz.\n\n1. OBJECTIVE:\nReads inbound refund and billing-support emails, verifies purchase dates and eligibility rules in Stripe, processes in-policy refunds, and drafts the receipt reply.\n\n2. CONNECTED TOOL STACK:\nStripe Official MCP, Gmail, Slack Approval Card\n\n3. STEP-BY-STEP EXECUTION LOOP:\n- Step A (Ingest & Ground): Query live inputs from Stripe Official MCP and cross-reference state in Gmail.\n- Step B (Analyze & Validate): Apply strict filtering rules, verify schema/policy constraints, and flag any anomalies or missing fields.\n- Step C (Stage & Report): Prepare the structured output, draft replies/tickets in Slack Approval Card, and request human confirmation before executing any external send or production write.",
  "project_url": "https://x.com/GergelyOrosz/status/2045109242580382195",
  "repo_url": "",
  "creator_handle": "gergelyorosz",
  "creator_name": "Gergely Orosz (@GergelyOrosz)",
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  "creator_url": "https://x.com/gergelyorosz",
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  "source_url": "https://x.com/GergelyOrosz/status/2045109242580382195",
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  "source_origin": "certified_builder",
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  "pulse_score": 92,
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  "is_featured": 1,
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  "is_sponsored": 0,
  "sponsor_tier": "free",
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  "status": "active",
  "created_at": "2026-10-24T20:00:00Z",
  "updated_at": "2026-10-24T20:00:00Z",
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  "primitive": "use_case",
  "title": "In-Policy Customer Refunds & Subscription Adjustments via Stripe MCP",
  "description": "Reads inbound refund and billing-support emails, verifies purchase dates and eligibility rules in Stripe, processes in-policy refunds, and drafts the recei",
  "category": "finance-deals",
  "tags": "[\"support-stripe-refunds\", \"use-case\", \"finance-deals\", \"gergelyorosz\", \"stripe-official-mcp\", \"gmail\"]",
  "agent_compatibility": "[\"grok-bot\", \"claude-code\", \"cursor\"]",
  "author_handle": "gergelyorosz",
  "author_name": "Gergely Orosz (@GergelyOrosz)",
  "author_avatar": null,
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